How we collect, use, and protect your personal information
We collect information you provide directly: name, email, shipping address, payment details, and order history. We also automatically collect device information, IP address, browser type, and browsing behavior through cookies and similar technologies.
Your information is used to: process and fulfill orders, communicate about your orders, provide customer support, improve our website and services, send promotional communications (with your consent), and prevent fraud.
We implement industry-standard security measures including SSL encryption, secure payment processing, and regular security audits. Your payment information is never stored on our servers â it is processed directly by our PCI-compliant payment providers.
We use essential cookies for site functionality and optional analytics cookies to improve your experience. You can manage cookie preferences through your browser settings. We use Google Analytics with IP anonymization enabled.
Under the GDPR, you have the right to: access your personal data, request correction or deletion, restrict processing, data portability, and withdraw consent. To exercise these rights, contact our privacy team at privacy@dollaid.com.
We never sell your personal information. We share data only with: shipping carriers (for delivery), payment processors (for transactions), and analytics providers (anonymized data). All third parties are bound by data processing agreements.
We retain your personal data for as long as your account is active or as needed to provide services. Order records are kept for 7 years for tax and legal compliance. You may request deletion of your account and associated data at any time.
For your privacy, all charges on your bank or credit card statement will appear under a neutral company name with no reference to the nature of the products purchased.
